Poo-Pod.com and SHTFandGO LLC. proudly stands behind our products we manufacture and sell. If you are not 100% satisfied with your purchase, Please let us know how to fix it. You may return it for a full refund less shipping and handling costs of any un-used items. We must stress the unused part of this!

WE DO NOT ACCEPT USED TOILETS BACK.

If you POO it belongs to YOU.

If you have a problem with our product we will do anything we can to help you.

Toilets and parts are Warranted for 1 year from purchase.

Customer is NOT entitled to original shipping and return shipping costs.

Items must be returned within 30 days of purchase, unused, undamaged and in original packaging.  Any item returned that is used, damaged will not receive a refund.

Clearance items, surplus items and scratch and dent sales are final and no returns accepted.

To return an item, please contact us below with the reason for your return and we will issue an RMA (Return Merchandise Authorization) number with return instructions.

Please call 612-888-7483 or email: shtfandgo@gmail.com